FAQ CASH ADVANCES
FAQ CHECK CASHING
- Direct deposit going into your personal bank account (we cannot use direct deposit that is going on to a card).
- A valid, local (DC, MD, VA) state issued ID or DL, and a supporting ID (ideally a work ID or SS card) any other requires proof of residency.
- A printout of your bank transaction history report with a running balance for the last 60 days. (from today going back 60 days – NOT the last 2 bank statements)
- Most current pay stub/awards letter/etc.
- If your source of direct deposit is through your Employer, we will need a verified work phone number (don’t worry, we will not give them any information as to what you are applying for). You may also use the Pre-Qualify link above to get started. This way we can verify the work phone number while you are still at work, and we can also get the bulk of the process done before you arrive. Remember that you will still need to bring your original documentation with you when you stop in.
- YOUR CHECK BOOK! You may need more than 1 check! (We can print checks! Ask for details.)
- Don’t forget your wallet or purse to stash the cash!
We will cash your personal check for a 10% fee, and at no additional charge we will hold a check against a future direct deposit ( usually your next direct deposit depending on the schedule).
Depending on your documented income you can qualify for up to $600.00 to start, which increases incrementally up to as much as $900.00 for qualified customers .
Typically it takes an average about 30 minutes or less to setup and review if there are no issues with documents. However, wait times in the lobby is dependent on the number of customers that are being serviced at that time.
Hint: Saturdays can be extremely busy and we highly recommend using our online pre-approval feature prior to coming in on a Saturday.
Once you have reached your full limit, we must deposit and clear the checks that we are holding before you can use the service again. Note: It takes 10 days from the date of deposit for the checks to clear our system automatically. You can always bring in a printout of your bank transaction history with a running balance showing that the checks have been paid if you would like to use our service again before the 10 day automatic clearance.
We ask that you contact our collections department as soon as you know that a check may be returning to us by calling 443-683-1031.
In most cases all you need is the check, and a valid ID. We also recommend bringing any documentation that came with the check. If you’re not sure, try calling ahead (or using Live Chat!) to ask about the particular check you are trying to cash.
In most cases all you need is the check, and a valid ID. We also recommend bringing any documentation that came with the check. If you’re not sure, try calling ahead (or using Live Chat!) to ask about the particular check you are trying to cash.
ChexTop prides itself on providing fast, friendly service, and we can usually get you out of our store with cash in your hand in 10 minutes (depending on the line in front of you)! You can also save yourself time time by getting pre-approved online using our online approval forms found on this page.
ChexTop may still be able to help. Please call us or use the pre-approval to upload an image of the check for verification.
FAQ BILL PAYMENT
FAQ MONEY ORDERS
We recommend contacting Fidelity Express at 800.621.8030. If you need support, please click Fidelity Support
We offer bill payment services for retailers that include electric, gas, mobile phones, cable/internet, credit cards, store cards, tax bills, and more. To see if wepay a particular vendor/biller click here
The fee varies by vendor but the fee is typically $1.50 per bill.
On average it should take 2-3 business days to post to a vendor. However some vendors offer an expedited payment option that will post the same for an additional fee.
In most cases yes, but we recommend asking the vendor/biller if they will accept a money order as payment.